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  • Q How do you ship the goods and how long does it take arrive?

    A We usually ship by DHL(3-5days), UPS(4-6days), Fedex(4-6days), TNT(4-6days), Airline(7-10days), or by sea(25-30days)at your request.
  • Q Do you offer OEM service, like make our own package and logo printing?

    A Yes, we support OEM service, including customizing boxes, manual with your language and printing logo on the product etc.
  • Q What is the lead time?

    A Sample needs 2 working days, mass production needs 7-25 working days depends on order quantity.
  • Q How about the quality of PIR alarm system ?

    A We produce every product with good quality materials and fully test three times before shippment. What is more, our quality areapproved by CE RoHS , IOS9001, BSCI. 
  • Q Can i have a sample order?

    A Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
  • Q How are the doorbell products of SECRUI?

    A We are manufacturer for more than 15 years in this area. Every product has tested many times before the shipment to ensure the best quality.
    Our R&D has put many new technology into our doorbells, such as Memory Function(still last setting when reboot), User-defined prompt tones(users can put tones as they like), fit-prompt setting(each button plays different tones), the etc.

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